How do I report attendance deductions concerns?
Attendance-related deductions are based on your Attendance Logs, Schedule, and Leave records. Deductions may occur if there are late logins, inaccurate schedules, unapproved leaves, time entries, or missing logs. You can review these deductions by checking your attendance logs for the relevant payroll period.
If you require further clarification or if you believe there are any incorrect deductions, please submit a ticket for assistance.
How to Submit a Ticket:
- Log in to your FiltaHR account.
- Click on the ‘Need help?’ icon at the lower right of your dashboard.
- Select ‘Employee Request Form’.
- Choose ‘Payroll’
- Select 'Payslip or Payroll Concerns' and submit your request.
Moving forward, please ensure you log in and out accurately to avoid discrepancies. If an error occurs, submit any Missing Logs within 24 hours of the affected date to maintain accurate records.
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