How do I report payroll discrepancies or incorrect deductions? : Member Support Portal

How do I report payroll discrepancies or incorrect deductions?

Clarifications and Incorrect Deduction Inquiries

If you have any questions or concerns regarding your payroll deductions, please note that we only deduct government benefit contributions and taxes.
Other deductions may include amounts authorized by you, such as loan repayments or payments for additional HMO dependents.
If you require further clarification or if you believe there are any incorrect deductions, please submit a ticket for assistance.

How to Submit a Ticket:

Log in to your FiltaHR account.
Click on the ‘Need help?’ icon at the lower right of your dashboard.
Select ‘Employee Request Form’.
Choose ‘Payroll’
Select 'Payslip or Payroll Concerns' and submit your request.

We’re happy to assist you!